Repairs

[turbo repairs]

If you need to repair your SteamSpeed turbo, the repair is free if it is covered under warranty, or a modest repair fee otherwise. We do not repair other brand turbos. There are three options for repairs:

If you bought through your install shop:

The shop will contact us and we will get you taken care of. The repair fee applies still if the repair is not covered under warranty.

Standard repair flow:

1. Mail us your broken CHRA (we only need the center housing rotating assembly) to:

Steam LLC
attn: repairs
720 132nd St SW
Ste 204
Everett, WA 98204
USA

Please include a copy of your receipt from the original purchase.

2. We disable it and inspect the failure

3. We will inform you if it is covered under the warranty or not

4. If it is covered, we will repair it for free, or modest repair fee otherwise

5. We send it the repaired CHRA back to you.

Advanced Replacement:

1. You prepay for a replacement.

2. We send you a replacement right away.

3. Mail us your broken CHRA (we only need the center housing rotating assembly) to:

Steam LLC
attn: repairs
720 132nd St SW
Ste 204
Everett, WA 98204
USA

Please include a copy of your receipt from the original purchase.

4. We disable it and inspect the failure

5. We will inform you if it is covered under the warranty or not

6. If it is covered, we will refund your payment, otherwise, you already prepaid for the repair.

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